Testimonials
This page is devoted to some testimonials about Michael Smyth and the
products and services offered by the Approachable Lawyer.
"A nasty situation put to rest with minimum disruption to the business"
I had an employee situation of the worst kind. Michael came highly recommended from a colleague and he promptly advised us of our obligations and rights as an employer to put this nasty situation to rest with minimum disruption to the business. It was dealt with quickly, professionally and the recommendation was thoroughly justified! Mark Dixon, Format Interiors, Auckland.
"Like most people I though that dealing with a lawyer would be costly, complicated and drawn out"
Dealing with Michael Smyth of Approachable Lawyer wasn’t’ like that at all. I really appreciated the speed with which you sorted out my problem and the simplicity with which every aspect was dealt with. There was a good return on my investment in terms of your fee which eased the pain but also the fact that you were very straight with the facts not pushy and sympathetic to my needs. Most important to me was maintaining my dignity and protecting my professional reputation whilst gaining financial security. Those aims were achieved so I would most certainly recommend your services because in an employee situation you need a third party to represent you and protect you at vulnerable times in your professional career. Not only that, for a lawyer, you are a nice bloke! Annette Lee.
"His clear an easy
guide to prices meant there were no nasty surprises later on"
I had always put lawyers into the "longwinded and
expensive" box. But what I found about Michael was that he was
accessible, prompt and met my delivery timeframes – especially
after I had plied him with coffee and churros. I particularly liked
his easy and straightforward approach. The clear and easy guide to his
prices meant that there were no nasty surprises later on. It was certainly
refreshing to have advice that was down to earth and prompt (with or
without the churros). I would certainly recommend him and Approachable
Lawyer to other small or medium sized business with a budget for good
cup of coffee and churros. Oh, and did I mention the churros…?
Tash McGill. Solafida
Creative Management
"Without you onboard the outcome would not have been so
positive"
I just wanted to thank you for the superb job you did for us. Your input
and support was invaluable and there is no question that without you
onboard the outcome would not have been so positive. Although the issue
probably appeared small to you the outcome was so important to our club.
The player is now a keen member of the squad. The things I appreciated
most was your accessibility and positive, but honest view of the situation.
I enjoyed working with you and definitely look forward to using you
in a proactive manner in the near future. I will continue to highly
recommend your services to who ever will listen. Once again thanks mate,
You're a gem! Tony Benson - Hibiscus Coast Raiders Rugby League
Team
"Both the level and standard of services that Michael
provides far exceeds our original expectations"
Throughout the period that Michael has been associated with New Zealand
Gymnastics he has impressed us with his professional approach to client
service. In relation to both legal and sporting issues we have found
him to be a very knowledgeable person who undertakes thorough research
of the topic and its application to the business of New Zealand Gymnastics.
New Zealand Gymnastics consider that both the level and standard of
services that Michael provides far exceeds our original expectations.
His 'after hours' accessibility is an additional benefit that befits
his knowledge and passion for sport. It is of great assistance to us
that he is available to follow through and provide additional assistance
as and when required. This may be in dispute resolution, members meetings
or topical presentations to the Board of Directors or the Annual General
Meeting. Marie Stechman - Executive Director, New
Zealand Gymnastics
The Newsletter
If you are thinking of subscribing to the newsletter you can rest assured
that you will receive valuable information and not a disguised ad:
"Employment law should be left to the experts like yourself"
Your newsletter continues to emphasise to me that
the field of employment law should be left for the experts like yourself
and is no arena for a rooky player. Peter Mackenzie, Mackenzie
Law, Auckland.
Legal Hotline Service
Here are some testimonials for the Legal Hotline:
“Practical assistance on very short notice – A fantastic asset for a franchisee to have”
What a fabulous letter. It appears to have done the trick. Michael, I have very much appreciated your practical assistance on very short notice over the past few days. I am also very grateful for your willingness to attend the meeting. You are a fantastic asset for an Esquire’s franchisee to have close at hand. Patrick Abbott, Franchise owner, Esquires Coffee Houses, New Zealand.
"We don’t have to wait around for the “every
six minute billers” to gather every man and his chargeable dog
to become involved in a quick “yes you can or no that’s
illegal” decision"
What can I say? Having Mike on tap every month is a huge relief.
We have often found that we may have just one question we need a legal
answer for. This may happen once in a month it may happen 20 times.
The bottom-line is we now know that if anything crops up we can get
an answer and fast so we don’t end up breaking any employment
laws that we haven’t managed to read the latest legislation and
updates on. Not only that we don’t have to wait around for the
“every six minute billers” to gather every man and his chargeable
dog to become involved in a quick “yes you can or no that’s
illegal” decision.
Unlike you average lawyer Mike has a sense of humour (yes we we’re
surprised too!) and his well worded letters are a constant source of
delight with their clever use of the English vocabulary and boundaries
within the law.
As a business owner that likes to have an answer “NOW”
Mike has also demonstrated he has the patience of a saint who can handle
the most “challenging and demanding” of clients. Sarah
Lee, Creative Director, IT
Maniacs
"Now we rarely have employment issues"
As one of New Zealand’s fastest growing franchises,
the potential for employment disputes is huge. Prior to using Michael
and the Hotline we had already been taken to mediation by one employee
and advised to pay compensation because of a slip up in process. I learnt
my lesson from that case, and two years ago retained Michael to advise
us and our franchisees. Since then we have only had one employment dispute
which was withdrawn by the employee before reaching trial. The biggest
benefit of the Hotline is that our franchisees are able to call Michael
to get advice before they have a problem. As a result we rarely have
employment issues. For that reason alone the Hotline is invaluable,
but it also enables me to offer added value to any person considering
buying an Esquires franchise. I would recommend the Hotline to any business
owner and particularly to any franchisor wanting to add value to its
franchise model. Stuart Deeks, Managing Director, Esquires
Coffee Houses, New Zealand.
"I figured I couldn't lose out...I don't feel nervous
about getting a massive invoice for a 2 minute conversation"
The Hotline seemed like a good plan to me because I figured
I couldn’t really lose out. Because I had used Michael previously
I knew it was going to be a reputable service and not someone after
a quick buck. The great thing about the Hotline is that I can call or
email anytime. I don’t feel nervous about getting a massive invoice
for a two minute conversation but I still get good legal advice. The
response times are quick and the service efficient. I would have no
hesitation recommending the service to other business owners who can
rely on the approachable nature of Michael and the Hotline. Gary
Richards, Jag Design, Auckland
"Great fountain of legal information & assurance"
I find it invaluable have Michael Smyth available at the end of my finger
tips to run questions by. His services and passing of information are
well worth the membership fee we pay annually and the monthly newsletters
are definitely a must read everytime. Thank you oh great fountain of
legal information & assurance! You rock!! Nita Heard, NeoGine
Communication Design Limited, Wellington
"I only employ one person yet already have questions"
Even though I have only one employee, I think this will be very
useful to me as I already have some issues to sort out with him. I am
also looking at employing a part time person, so I have some questions
on this already. I will most certainly refer your services to my clients
as well. Johan Grobler, Tetra
Electronics, Auckland
"I was far less stressed because of the constant support"
I didn't think I'd need a lawyer just because I was hiring
an employee. Then things went wrong. Quite wrong, I must add. And boy,
was I glad I had a water-tight employment agreement. What also helped
was that I was able to let go of the employee at 2 days notice, simply
because of the constant advice, and the solid paperwork I had in place.
And it was all thanks to the Approachable Lawyer. I did have to spend
a few anxious days while dismissing my employee, but I was far less
stressed, because of the constant support and the fact that I could
get in touch with Mike at a moment's notice and have my worries resolved.
I'd say any business owner would be foolish to not have access to a
hotline such as this. Sean D'Souza, Psychotactics.com
"The Legal Hotline is cost effective and provides value
for money"
The whole area of employment law is disconcerting at the
best of times for a novice and engaging someone in this area is generally
a costly exercise. However, I have found the Legal Hotline to be very
cost effective service providing good value for money. The service is
confidential and backed up with timely and accurate advice. Refreshingly,
Michael uses non jargonistic language which demystifies otherwise difficult
to understand legal terms. Most recently we had a redundancy situation
and by using Michael I am confident that we followed an informed process
and got the right result for all concerned. Overall, we get a speedy
service and I would, and frequently do, recommend the Approachable Lawyer
to other businesses we deal with. Lynlee Wilson, The
People Group, Auckland
"I would definitely recommend you and the Hotline to
other businesses because of your expertise and because you are approachable"
I knew from the outset that you were professional and that
I could rely upon you. That's why I signed up for the Legal Hotline.
When I started using the Hotline my perception didn’t change.
I like the way I can talk to you personally, the fact that you are a
specialist in your field, and that your documentation is easy to read.
I would definitely recommend you and the Hotline to other businesses
because of your expertise and because you are approachable. Bryan
Berry, Bryan Berry Panel Beaters, Auckland
To subscribe to the Legal Hotline Service
click here
The Small Business Dismissal Manual
Here are some testimonials about the Small Business
Dismissal Manual:
"Without the Manual I would still be lumbered with this
employee disrupting my business"
As soon as I received the Manual I read it from cover to
cover. It immediately came in handy as I had an employee who went AWOL
just before Christmas. This type of behaviour from the employee in question
had started to become a pattern previously. I followed the processes
outlined in the Manual and used the letters on the CD which put the
ball firmly in the employee’s court to improve or find something
else. He then chose to avoid my calls, became abusive when I tried to
get hold of him and eventually walked out 4 days before Christmas. I
then sent him a letter putting him on notice of abandonment of employment
and haven’t heard from him since. Without the Manual I would still
be lumbered with this employee disrupting my business. Learna
Tatana - TWU Limited
"I like the logical sequence of the material throughout
the manual and the absence of legal gobbledy-gook"
Before I bought the Manual I thought it would be another
law book written by a lawyer for the use of other lawyers. But on receiving
the manual I was pleasantly surprised to find a refreshing absence of
lawyer-speak and instead a readable and understandable text. I like
the logical sequence of the material throughout the manual and the absence
of legal gobbledy-gook. The content is extensive and in sufficient detail
to grasp the issues without becoming mired in trivia. It has a practical
layout for ease of reference and locating particular information required.
I would definitely recommend it to someone else because it explains
the background and concepts to employment law issues plus practical
"how to" advice. Peter Mackenzie - Mackenzie Law, lawyers
"From a practical perspective I found the CD of template
letters the most valuable"
Overall I have found the Small Business Dismissal Manual
to be very good and simple to follow. It will be and is of use to my
business and I believe other businesses will find the same thing. I
am not a lawyer but it appears to be legally accurate yet the layout
is easy to follow and I particularly like the analogies used to explain
the principles. From a practical perspective I found the CD of template
letters the most valuable. I would definitely recommend it to other
small businesses. Michael Major - Soul Limited, Interior Design
and Project Management
"I would rate both the content and the layout as excellent"
Before I bought the Manual I was hoping that it was going to
be a constructive tool which I could use in my business: when I read
I it I found that it was exactly that. The Small Business Dismissal
Manual is easy to understand and is laid out in such a way that it is
easy to locate specific areas of interest. I would rate both the content
and the layout as excellent and have already recommended it to my clients.
Steve Furlong - Furlong
and Associates, Chartered Accountants
When you hear that a book has been written by a lawyer you
think that it is going to be filled with "lawyer speak"
When you hear that a book has been written by a lawyer you
think that it is going to be filled with "lawyer speak" and difficult
to understand. When I read the Small Business Dismissal Manual I was
pleasantly surprised to find that it was nothing like that all. It is
written in plain English in a language that anyone can understand and
the layout is very easy on the eye. I have already recommended the Manual
to other people and when I lent my copy to someone to take a look, he
couldn't get it out of my hands quick enough! Gail Godfrey -
J T Jamieson Finance
Overall I have found the Small Business Manual to be excellent and
believe it will be of great use to my business and other businesses.
I have found the layout be very concise and clear and have already recommended
the Manual to other businesses. Garth Buxton - Fahey
Fence Hire, temporary fencing specialists
To read more about the Small Business Dismissal
Manual click here.
Employment Agreements
And here are some testimonials about my employment agreements:
"I have 100% faith in his ability to tailor an agreement
for me"
My old agreement was not only out of date but also hard to understand.
When I chose Michael to update it for me it was mainly because I have
100% faith in his ability to tailor an agreement for my business without
me having to think too much about it. When the agreement arrived in
my inbox I found it was very simple to understand. The only bits I needed
to fill in were on the front page and most of that had already been
completed for me. The addition of my logo on the bottom also gave it
that "made to measure" feel which is exactly what I was looking
for. I now don't have to worry about my agreement going out of date
since, as a member of his Employment Club, if the law changes so does
my agreement. Gail Godfrey, J
T Jamieson Financiers Limited
"I needed peace of mind"
When it came to employment agreements my first inclination was to
download a template off the internet. What I got was just the bare bones
of what I really needed. I managed to get away with it for a short while
but with employment law moving so quickly it was soon out of date and
I didn't know what to change to keep it in line with the law. I needed
peace of mind so I instructed Michael to prepare a tailored agreement
for my business. I now have that peace of mind because I am totally
confident I have everything I need. What's more I know that the agreement
won't go out of date: that means I don't have to worry about the employee
side of my business and I can concentrate on what I do best. Andrew
Ferguson. Gravitate
Web Design.
To find out more about my employment agreements click
here.
Representing Employees
I also represent employees - here are what have some have said about me:
"You need Michael Smyth fighting in your corner"
I recently supported someone who was subjected to an unjustified
and poorly-handled disciplinary action by an employer.
For the person concerned, it was a stressful situation racked with uncertainty.
There was a need for someone who could provide sound advice and strong
advocacy. I had no hesitation in recommending Michael Smyth.
Although I had known Michael for several years, I had not required his
employment or sports law expertise. But in this case I saw how his advice
and knowledge of the law provided reassurance in the initial stages,
and led to a successful outcome at subsequent mediation.
I can confirm Michael is indeed an “approachable lawyer”.
And he gets results. Whether you are an employee or an employer —
you need Michael Smyth fighting in your corner.
John Shattock, APR,
FPRINZ
"Uppermost in his mind was the outcome for me"
When you think of lawyers you think of clock watching professionals
whose only concern is to charge for every single second you talk to
them. However, Michael is not like that. He will sit down and have a
conversation with you pretty much when you want to talk about it. It
soon became clear to me that money wasn't his only concern but that
uppermost in his mind was the outcome for me. When we spoke he focused
on me and the issues in hand and made me feel extremely comfortable
no matter how uncomfortable or frustrating the situation. His pleasant
demeanour was always evident. So yes, I would definitely recommend Michael
to anyone else who has a problem with their employer. Jennie
Tiers, Auckland.
"He kept me constantly updated with developments"
I had never had to use an employment lawyer before so it was a bit of
a venture into the unknown for me. I found the service I got from Michael
was tremendous especially the way he kept me constantly updated with
developments. What particularly impressed me was his approachability
and clear assessment of the situation which I faced. I would have no
hesitation recommending him to anyone else in a similar predicament.
JS, Auckland.
"Professional, efficient and formidable"
From the first conversation I had with you, I felt
enormous relief as if you had just taken my awful problem from me. You
handled the entire matter on my behalf, liaising with me all the way
and negotiating the best possible outcome for me. I found you to be
professional, efficient, and formidable in your approach to the problem.
Engaging you was of real value, I'm so pleased I did!
Mellany Boulle, Auckland.
"I thought I could handle my own dispute"
I thought I knew a fair bit about employment procedures
so at first
thought I could handle my own dispute with my employer. But, I decided
to give Michael a call anyway and seek his views. It was only then that
I realised how little I knew and how much value he could add to the
process. I particularly appreciated the fast and prompt service. Your
knowledge of employment procedures, calm demeanour and easy going nature
greatly assisted me in resolving my dispute. I would have no hesitation
in recommending your services to others and in fact have already done
so to two others. Richard Carr, Auckland
If you are an employee and need help with an employment problem click
here.
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