"Without the Manual I would still be lumbered with this employee disrupting my business"
As soon as I received the Manual I read it from cover to cover. It immediately came in handy as I had an employee who went AWOL just before Christmas. This type of behaviour from the employee in question had started to become a pattern previously. I followed the processes outlined in the Manual and used the letters on the CD which put the ball firmly in the employee's court to improve or find something else. He then chose to avoid my calls, became abusive when I tried to get hold of him and eventually walked out 4 days before Christmas. I then sent him a letter putting him on notice of abandonment of employment and haven't heard from him since. Without the Manual I would still be lumbered with this employee disrupting my business.
Learna Tatana, TWU Limited